Office Secretary, Adolescent and Family Services

Bureau: Behavioral Health Services / Adolescent and Family Services

Position Type: Full-time County Contractual
Date Posted: 6/17/22 | Date Closing: Open until filled
Location: 122 North Langley Road, Suite A & B, Glen Burnie, MD 21060
Hours: Monday – Wednesday, 11:30 a.m. – 8:00 p.m. and Thursday – Friday, 8:30 a.m. – 5:00 p.m.
Salary: $16.00 per hour
Benefits: Participation in the County’s group health plan including prescription, dental, and optical, paid holidays and sick leave. Optional deferred compensation program at employee’s own expense.

Job Description

Nature of Work: Under the supervision of the Office Supervisor, responsible for providing clerical support to the program manager, medical director, clinical supervisors and professional staff of a child and adolescent behavioral health center. Provide customer service to youth and their families utilizing center services. Coordinates daily patient/clinician activity through front office coverage and patient check-in for center patients and families; schedules appointments. Answers phones for the center, assesses the reason for call and handles or forwards calls to appropriate person. Writes documentation in electronic charts as necessary. Manages appointments and scheduling for psychiatrist. Responsibilities to include, but not limited to scheduling new and updated psychiatric evaluations, scheduling monthly staff meetings with therapists, sending reminder calls/texts and appointment links to patients. Maintains the coordination of care letters with primary care physicians. Maintains and updates tracking to ensure letters are sent and releases are signed and current. Prepares tracking report for supervisor. Maintains the coordination of new patient paperwork. Scans and enters patient forms/correspondence into electronic charts. Prepares tracking report for supervisor. Updates and loads daily reminder calls for each patient. Provides secretarial services, which includes, but are not limited to typing, files, copies, medical records management, fee collection, bank deposits. Backs up other support staff when there are absences or vacancies.

Minimum Qualifications

Education: High School Diploma or Equivalency (GED)
Experience: Two years performing secretarial or clerical work including working with computer programs and typing.
Notes: A major in secretarial science or office technology from an accredited college or technical school may be substituted at the rate of 30 credits for one year of experience up to two years of the required experience.
Desired or Preferred Qualifications: Experience working in a behavioral health setting and or clinic setting.

How to Apply

Applicants who meet the minimum qualifications can apply.

Send a completed County application or resume to:
Human Resources, 3 Harry S. Truman Parkway, Annapolis, MD 21401

Fax to 410-222-4392 or email hdrecruiter@aacounty.org.

An Equal Opportunity Employer Smoke-Free Workplace

Additional job opportunities with:
Anne Arundel County
State of Maryland

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