Bilingual Office Secretary II (Patient Scheduler)

Bureau of Family Health Services
Dental Health Program

Full-time County Contractual with Benefits

Date Posted: 9.17.19
Date Closing: 10.1.19


  • 3 Harry S. Truman Parkway, Annapolis, MD 21401
  • 791 Aquahart Road, Glen Burnie, MD 21061

Salary: $15.50 per hour

Benefits: Participation in the county’s group health plan (including prescription, dental and optical), paid holidays, annual and sick leave. The selected employee may also participate in the county’s deferred compensation program at his or her own expense.

Job Description

Nature of Work: This position is responsible for secretarial and administrative functions within the Dental Health Program. This position provides a full range of support for staff, ensuring proper patient flow by scheduling clients for appointments and maximizing clinic capacity. Duties include understanding office procedures, recording appointments, verification of eligibility, customer service, medical billing. Must have the ability to initiate duties independently. The individual must also have good customer service skills when working with the public, face-to-face and over the phone, as well as the ability to learn specialized computer systems and programs. The position maintains important and confidential records and schedules. The individual will update, verify and retrieve data using computer databases or spreadsheet software applications.

Minimum Qualifications

Education: Graduation from a standard high school or possession of a state high school equivalency certificate.

Experience: Two years of experience performing clerical duties. Must have the ability to communicate fluently, both verbally and in writing, in both the English and Spanish languages.

Notes: Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

Desired or Preferred Qualifications: Strong customer service and clerical skills with the ability to multitask and communicate effectively. Prior experience working at front desk in a medical setting preferred.

How to Apply

Applicants who meet the minimum qualifications can apply. Send a completed County application or resume to: Jennifer Ellis, Human Resources, 3 Harry S. Truman Parkway, HD #18, Annapolis, MD 21401; fax to 410-222-4392; or email by October 1, 2019.

An Equal Opportunity Employer
Smoke-Free Workplace

You can also look at other job opportunities with Anne Arundel County
or with the State of Maryland.

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